FAQ

Can I get a refund or exchange?
No refunds, sales are final (rain or shine). Exchanges are permitted for the same location and date, different session time only — subject to availability. Submit your request via our Contact page.

Can I transfer my ticket?
Yes — anytime. No need to tell us, just send your QR code to the recipient.

Can I use my ticket for a different event, date, or time?
No — tickets are valid only for the session specified on your order.

Do I need to bring my dog?
No — dogs are welcome, but not required.